The healthcare system is more complicated than ever, especially for people who are caring for themselves in addition to the rest of their family. Jouri is designed to help simplify how users interact with the healthcare system through a range of automated tools and real people who are available to answer questions and take action on their behalf. Designed with the entire family in mind users can access healthcare records for everyone on their insurance plan and share that information with others who are helping provide care.
PROCESS
After I joined the Journi design team July 2018 our team was tasked with reworking the existing beta to be ready for market launch. Faced with a daunting amount of new features on our roadmap we reworked the underlying structure of the app to support them. We also redesigned the UI from the ground up to fit with the Journi brand and deployed a new component based design system.
profiles
Keep track of your family’s healthcare history, doctors and medications all in one place.
Resources
Look up providers to see what care options are close by and in network. Research medications to find cheaper alternatives, side effects and drug effectiveness ratings.
Finances
Easily access financial information such as your insurance deductible, Out-of-pocket max and HSA balance.
Connect
Journi has a team of professionals ready to answer questions and help users streamline their experience dealing with the world of healthcare. Care guides are available 24/7 to help users find new doctors in their network, schedule appointments and answer questions. Users can also contact a nurse for medical advice or a health coach for tips on improving overall quality of life.
Dashboard
Journi is offered as part of employer benefits packages to their employees. The dashboard allows them to see how Journi is working for their company by serving up anonymized usage data and analysis tracked over time.
